Direct Service

Direct Service

Ensure individuals receiving services are provided with the instruction, assistive equipment, and support they need to remain independent in their home and community.  Find resources to support quality services in eligibility determination, prioritization of services, case management, distribution of assistive devices, and more.    

Resources for managing all aspects of OIB services.

Quality Assurance

Tools and techniques Program Managers can use to evaluate the quality of services.

Consumer Eligibility and Prioritization

Visit this page to learn best practices to prioritizing consumers and administrative policies that identify safety concerns and assessments. 

Lessons for Living

Through these 19 lessons, rehabilitation professionals share tips for how to safely and efficiently complete tasks.