Culturally Competent Service Delivery

Culturally Competent Service Delivery


Flourishing diverse populations across the country require service providers to gain an increased awareness of cultural competency.  In this webinar, Melodye May will share strategies for providing respectful and culturally aware services to clients. This helps by improving relationships and service outcomes.



Melodye May is a Social Services Administrator at the Delaware Division for the Visually Impaired.  She earned her Bachelor of Science Degree in Family and Child Development/Human Services from Virginia Polytechnic Institute and State University.  For over 22 years, Melodye has taken pride in providing quality services to Delawareans who are blind and visually impaired. She specializes in program administration, development, facilitation, and public speaking. In addition to serving as board secretary for the Penn-Del chapter of the Association for Education and Rehabilitation of the Blind and Visually Impaired (AER), she also serves as chair of AER’s Division on Aging.