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Mark opens the question of monitoring. How do you monitor to ensure individuals are receiving the services needed and that the services are high quality.
on OIB Live Forum - Monitoring Contracts
It is essential that both the state and the CRP/contractor understand the expectations. Therefore, having a clear statement of work is critical.
Stephanie, you have done a great job to build a collaborative partnership with your sub-contractor.
I worked in the private non-profit arena for many years prior to joining the OIB-TAC team.