This is a great reminder to open a dialogue and keep the lines of communication moving with consumers.

on OIB Services for Individuals with Dementia

If a consumer tells me they have been diagnosed with dementia, what should I ask to better understand? How can I make their plan of service realistic?

on OIB Services for Individuals with Dementia

I second BJ's comment that this is a great idea to spread the word to such a wide audience.

on Social Media?