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Prioritizing Services

Greetings and Happy Friday to Everyone,

Over the last several years our numbers of seniors served have risen quite a bit. On top of that, our eligibility criteria are very friendly at 20/60. With our increasing numbers we are going to have to come up with some policy guidelines to help us make sure we are getting to those seniors who need the services the most as quickly as possible.

Would anyone out there be willing to share what you do in your state if you have policy guidelines you use to prioritize services for your consumers?

Thanks!

Ed Lecher
OIB Director, Minnesota