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Confident Living Program Oct. 22-26, 2018 on June 25, 2018

Helen Keller National Center is currently accepting applications for the upcoming Confident Living Program for Senior Adults Who are Hard-of-Hearing and blind or have low vision. This is an exceptional hands-on opportunity for consumers to learn from the fantastic staff at HKNC. October 22-26, 2018

Best Practices documents on May 31, 2018

Please note that we have posted the Executive Summary and full report of Best Practice in the Administration of the OIB Program on the Best Practices section of this website. We urge you to read and comment here on these documents as we view them as a step to improve the overall effectiveness and impact of the OIB program.

Working with Consumers to Create SMART Goals on May 14, 2018

The topic for this live discussion is: Working with Consumers to Create SMART Goals. A SMART goal is defined as one that is specific, measurable, action-oriented, relevant, and time-bound. If you use SMART goals with your consumers, we invite you to share your success stories or tips.

Social Media? on May 8, 2018

In Minnesota, we were fortunate to have a small pot of money to do some social media advertising for our OIB services. The analytics of the response were quite good. The way it worked was; if someone searched on low vision or macular degeneration, the next time they opened their Facebook or Twitter page, they would get a banner ad promoting our OIB program.

Performance Benchmark Questions on February 12, 2018

Results from questions relating to gaining, maintaining, or losing confidence related to performance benchmark questions are not reliable. Many of the clients seem to be answering these questions not based on satisfaction with service delivery, but rather on the fact that they have lost more functioning primarily related to progressive physical conditions.