Please note that we have posted the Executive Summary and full report of Best Practice in the Administration of the OIB Program on the Best Practices section of this website. We urge you to read and comment here on these documents as we view them as a step to improve the overall effectiveness and impact of the OIB program.
The topic for this live discussion is: Working with Consumers to Create SMART Goals. A SMART goal is defined as one that is specific, measurable, action-oriented, relevant, and time-bound. If you use SMART goals with your consumers, we invite you to share your success stories or tips.
In Minnesota, we were fortunate to have a small pot of money to do some social media advertising for our OIB services. The analytics of the response were quite good. The way it worked was; if someone searched on low vision or macular degeneration, the next time they opened their Facebook or Twitter page, they would get a banner ad promoting our OIB program.
South Dakota has had a lease/loan program in place for a number of years which has made CCTVs (digital video magnification) available to consumers of the OIB program. Eventually, the program participants IL record is closed with the CCTV remaining with the individual.
Is there a timeline for a draft of the new 7-OB form and how long before it will be in implemented? Several states are currently updating their database systems, and a long wait for the new form may cause significant cost and/or data concerns.
Results from questions relating to gaining, maintaining, or losing confidence related to performance benchmark questions are not reliable. Many of the clients seem to be answering these questions not based on satisfaction with service delivery, but rather on the fact that they have lost more functioning primarily related to progressive physical conditions.
In order to measure goals effectively to determine successful completion, what should be included to be monitored? What tools do we use to assure they have achieved these goals? What assessments are other states using?