Administering/Managing an OIB Program

For our purposes, we are going to focus on 4 areas of administrative management of the OIB program. We are primarily concerned with the 1) structure or model of services delivery, 2) program evaluation to determine program effectiveness, 3) effective use of advisory councils, and 4) how to best use OT’s and the resources available through billing services through them.

Here are some areas of discussion points that the Task Force has been considering:

  • Administrative structure of the program (in-house, contracted, combined)
    • Determine most appropriate service delivery model for the program
    • What to do when no in-state blindness resources exist
    • When and where to refer for essential services when they are not available in the agency
    • What are essential services
    • What to do when demand for services is greater than availability (waiting lists, order of selection, prioritization of services)
  • Program Evaluation - how to evaluate effectiveness of the program
    • Incorporating consumer evaluation and input (surveys, advisory council, etc.)
    • Consumer satisfaction not always a good measure of effectiveness
    • How to measure consumer outcomes
    • Use of 7-OB data to improve program
    • Effectively monitoring contracted Services
    • Doing an effective internal program evaluation or contracting for an external reviewer
  • Effective use of Advisory Councils or membership on State IL Councils or State Rehabilitation Councils
    • Role and function of advisory councils
    • How WIOA restructuring IL impacts consumer input
  • How to  best use qualified OTs
    • Billing Medicare
    • How to interface vision rehabilitation personnel and OTs

The work groups are finalizing their areas of consensus and when these are completed, we will send them for comment and post them here for your review. That should be in place by July 1, 2017.